I got a renewal reminder although I have already renewed. What do I do?
There are several reasons why you may have received a membership reminder although you have already renewed your ACLU membership. We apologize for the inconvenience and are very grateful for your support.
There may be a duplicate account in our donor records system, or your gift and our reminder may have crossed in the mail. We are happy to make sure you won't get another unnecessary reminder.
Visit our Contact form, choose “my monthly gift” and “ask another question about my gift” or “my one-time gift” and "know why I received a request for support although I already renewed my membership" from the dropdown menus, and send us a message. One of our Donor Relations Associates will respond usually within 48 hours (excluding holidays and weekends), explain what happened and make corrections to your donor account.